DBest Rank 97

Jackpot City Casino

Established 1998
Languages English, German, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian, Swedish, Latvian, Serbian, Czech, Croatian, Turkish, Lithuanian, Armenian, Finnish, Estonian, Icelandic, Korean, Indonesian, Ukrainian, Italian, Azerbaijani
Licenses Kahnawake Commission, Malta Gaming Authority
Platform Android Phone , Android Tablet , Apple Watch , iPad , iPhone , MAC OS X , Microsoft Windows , Smartphone , Tablet , TV , Windows Phone
Owner Bayton Limited Casinos
Games 1000+
Software Big Time Gaming Casinos, EGT Casinos, Evolution Gaming Casinos, Ezugi Casinos, Merkur Gaming Casinos, Netent Casinos, Novomatic Casinos, Play N Go Casinos, Pragmatic Play Casinos, RabCat Casinos, Thunderkick Casinos, WMS Gaming, Yggdrasil Gaming Casinos
Game Categories 3D Slots, Classic Slots, Stacked Wilds, High Roller Slots, Jackpot Slots, Vegas Slots
  • Mobile-friendly interface
  • Live chat support 24/7
  • Huge progressive jackpots and many promotions
  • Not open to players in the US or any other restricted countries
  • Cryptocurrency banking options are not supported
  • Bonuses are subject to high rollover requirements

Banking and Customer Service

Deposit Methods Bank Transfer, EnterCash, iDebit Canada, Instadebit, Interac, MuchBetter, Neosurf, Neteller, PaysafeCard, Payz, Skrill, Trustly, Visa & Mastercard
Withdrawal Methods

ClickandBuy, MasterCard, Neteller, PayPal, instaDebit, Visa, EcoPayz, eCheck, Skrill, Easy EFT, Interac, Trustly, iDebit, MuchBetter, Rapid Transfer

Minimum Deposit $10
Minimum Withdrawal $10
Withdrawal Time EWallets: 24-48 hours Bank Transfers: 3-7 days Cheques: Not offered Card Payments: 2-6 days Pending Time: 24-72 hours
Contact 24/7, Live Chat, Phone, VIP Support, Email
E-mail [email protected]
Restricted Countries Afghanistan, American Samoa, Andorra, Antarctica, Argentina, Australia, Austria, Belarus, Belgium, Botswana, British Virgin Islands, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, East Timor, Estonia, Ethiopia, Finland, France, French Guiana, French Metropolitan, French Polynesia, French Southern Territories, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Heard and Mc Donald Islands, Hong Kong, Hungary, Iran, Israel, Italy, Kenya, Lithuania, Macau, Macedonia , Malaysia, Martinique, Mayotte, Micronesia, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Korea [Democratic People's Republic Of], Northern Mariana Islands, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russian Federation, Rwanda, Saint Barthelemy, Saint Martin, Serbia (Republic of Serbia), Serbia and Montenegro, Singapore, Slovakia , Slovenia, Somalia, South Africa, South Sudan, Spain, St Helena, St Pierre and Miquelon, Switzerland, Syrian Arab Republic, Taiwan, Tanzania, Turkey, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Vatican City State, Venezuela, Virgin Islands (US), Wallis And Futuna Islands, Yemen, Zambia

Jackpot City is an internet-based casino that boasts an eye-catching design evocative of the dazzling neon lights and glamour of Las Vegas. Not only does this Microgaming casino offer a wide array of classic slots, video slots, and online table games, but it also functions as a fully functional mobile casino. If you're someone who prefers the atmosphere of a physical casino, Jackpot City provides the opportunity to play popular table games in its live casino area. To ensure that its operations are legitimate and reputable, Jackpot City is authorized by the Malta Gaming Authority.

Casino Design and Layout

Upon visiting the homepage of a casino site, a quick glance at the bottom of the page can provide insight into what to expect. The logos of the licensing jurisdictions, responsible gaming boards, and software vendors are typically displayed. We were thrilled to see the Microgaming logo prominently showcased. Microgaming has been a top player in the online gambling industry since its inception, maintaining its position as an industry leader for over two decades. In fact, in the late 1990s and early 2000s when major brands were emerging, Microgaming was their first choice supplier, including for Jackpot City.

Available Games

Over 500 casino games are available at Jackpot City casino, including a whopping 430+ slot games. Players from Canada, New Zealand, and other countries can enjoy regional and country-specific games, while Australian pokies and UK-style pub fruit machines are also on offer.

For table game enthusiasts, there are over 70 different options to choose from. Blackjack fans will be pleased to know that there are 34 different varieties available, including multiplayer and European blackjack.

Other popular games like baccarat, poker, and roulette are also available. The most played games at Jackpot City are listed in the table below. The casino lobby automatically saves your latest and most played games, allowing for instant access. With such a wide variety of games, both new and experienced players can find something to suit their preferences.

In addition to traditional games, Jackpot City casino offers live dealer games powered by award-winning  Evolution Gaming. Interact with friendly dealers through HD video streaming or chat with other players using the live chat function. The sound quality is crisp and the 3D animations are well-defined.

Live roulette and baccarat games offer an immersive experience with the use of multiple cameras. Players can even multitask and play multiple live games at once. The mobile live casino is fully optimized for play on iPhone, iPad, and most Android devices.

Software Providers

At Jackpot City, players get to experience top-notch casino games powered by Microgaming, an award-winning software provider renowned for their cutting-edge online casino technologies. Their exceptional software quality and constant innovation earned them the EGR Awards 2019. Moreover, Microgaming is well-respected for its unwavering commitment to safety, continuously developing new safety measures to safeguard both the casinos and players.

For uninterrupted access to all games, you can download the user-friendly software, which only takes a few minutes to set up. With the downloadable version, you can also customize speed, audio, and other features to your preference. Alternatively, you can play in no-download mode, which may have fewer games but offers more flexibility as you can use any browser to play.

Bonuses and Promotions

The approach a casino takes to promoting its site to players can reveal a lot about the management team running it. Some casinos rely on standard promotions that sit idle for a long time, becoming stale. Others, like Jackpot City, strike a balance between stagnant and ongoing offers that encourage players to log in frequently.

Jackpot City's Welcome Bonus seems to be a fixed offer that has remained unchanged for some time. However, it's an attractive promotion designed to entice potential players. The offer features a $1,600 welcome bonus, broken down as follows: 100% Match Bonus up to $400 on the first four deposits. Keep in mind that this offer has some Terms and Conditions that you should read and understand before claiming it.

Firstly, the four deposits must be made within seven days of the first deposit. If you intend to take advantage of the full offer, you need to be prepared to make multiple deposits early on.

Secondly, the bonus has a 50x wagering requirement, which is a bit high compared to other sites. Also, the bonus contribution varies based on the game you play:

  • All Slots, Keno & Scratch Card games: 100% - Video Poker (excluding all aces pokers), all Blackjacks (excluding classic): 10%
  • Classic Blackjacks, All Aces Video Pokers: 2%
  • All Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War, Red dog, Wheel of Winners, and Wheel of Riches: 0%

If you're a slots player, you'll earn bonuses more quickly than other players.

VIP Program

The Jackpot City rewards VIP program is a great way to earn extra money for your bankroll. This program is simple to use as you earn loyalty points for every dollar you wager on the site. You can earn loyalty points from every bet except those made with bonus funds and progressive jackpot games. The number of loyalty points you earn depends on the game you choose to play.

Slots earn one point per dollar wagered, while table games earn one point for every five dollars wagered. You can redeem your loyalty points for bonus credits at a rate of 5,000 loyalty points for five bonus credits. The more points you earn, the more benefits you can receive as you move up the loyalty tiers.

There are various loyalty tiers with their respective benefits to enjoy. The level bonus feature increases the number of points you earn for each wager. This means that if you earn 100 bonus points at the bronze level, you will earn 103 points at the silver level. You can also earn higher loyalty points by playing specific games known as daily specials.

However, the points earned from level bonuses and loyalty specials are counted as bonus loyalty points. You can redeem these bonus loyalty points for bonus rewards, but they do not count towards your loyalty tier progression. Jackpot City awards you 2,500 points automatically when you make your first deposit, giving you a head start. As a cash player, you can earn the silver reward benefits. But, you must maintain your loyalty tier by earning a specific number of points each month. Failure to maintain your status will result in a drop-down to the previous tier. You must redeem your loyalty points within 60 days of earning them, and the minimum number of points to redeem is 5,000. Therefore, if you want to redeem your points before they expire, you must earn at least 5,000 points every 60 days.

Banking with a Difference

To begin playing real money casino games on Jackpot City, you first need to determine how to deposit funds into your account. Luckily, there are numerous convenient banking options available, such as various credit cards and e-wallet solutions. It's important to note that Jackpot City doesn't offer cryptocurrency transactions.

It's possible that your banking options will be influenced by your location. For instance, Interac is exclusively a Canadian e-wallet, so it's only usable in Canada. You must log in to your account to see which banking options are available to you, but here are the ones we discovered during our Jackpot City Casino review.

The minimum deposit amount is normally $10, although certain banking methods may have higher limits. Most deposits are processed instantly, although some banking methods may take longer according to the site's terms and conditions.

When you're ready to withdraw, the minimum amount is $50. You can withdraw up to £10,000 per day, or the equivalent in your chosen currency. However, if you make various withdrawals in a row, withdraw shortly after your last deposit, or participate in any other suspicious activity, Jackpot City may limit your withdrawals to only £4,000 per day.

The delivery time for Jackpot City withdrawals is dependent on the banking method. E-wallet transactions are typically delivered between 24 and 48 hours following the reverse withdrawal period. Credit cards and bank transfers could take up to seven business days. Jackpot City automatically issues payouts using the same banking method that you used for your previous deposit. So, for example, if you deposited $100 from your Visa account, the first $100 of your withdrawal will be sent back to that same Visa account. If your withdrawal amount surpasses your deposit amount, you can choose a preferred banking option for the excess amount.

Additionally, Jackpot City will use your chosen withdrawal method if they're unable to withdraw to your deposit account.

Customer Support

In most cases, Jackpot City provides a seamless casino experience. However, it's reassuring to know that their customer service team is readily available to assist with any concerns or inquiries. You can reach out to customer service via email or chat. The email address for Jackpot City you can find above and they generally respond within 24-48 hours.

For faster assistance, we suggest checking out the help center. It contains several informative articles that can address most of your questions. At the end of each article, you'll see a question that asks, "Was this article helpful?" If you click the "no" button, you'll receive a link that activates the live chat support feature. It may take a couple of minutes to connect, but the live chat team is typically available to help you immediately.

Gaming while on the Move

Jackpot City is a mobile casino that provides players with the opportunity to enjoy some of the most popular games while on the go. The selection of mobile games includes progressive slots, blackjack, and roulette, as well as video slot games that are loved by many, like Immortal Romance Slot, Game of Thrones Slot, Avalon Slot, Thunderstruck Slot, among others. The mobile casino is optimized for Android and iOS devices, ensuring that players have a smooth and seamless gaming experience.


For those who enjoy slot games, a visit to Jackpot City is a must. With a vast selection of over 500 top-quality titles to choose from and a generous welcome bonus to kick-start your gameplay, this casino is truly one-of-a-kind. Moreover, with licenses and credentials from MGA and eCogra, you can rest assured that this is a safe and secure platform to play on. But that's not all - Jackpot City also offers more than 100 other casino games, including live dealer games from Evolution Gaming. And let's not forget about the best progressive jackpots out there, which is the main reason why this casino is called Jackpot City.


Is Bitcoin accepted as a payment method at this casino?

At present, Jackpot City does not allow the use of Bitcoin or other cryptocurrencies as payment options. The reason behind this is the high volatility of these currencies which makes many operators hesitant to use them for deposits and withdrawals

Which games can I play to maximize my earnings?

Casinos are not established and inaugurated with the intention of players making money. Every game has a house edge, making profitability more complicated than simply selecting a game to play. In order to maximize earnings, one must take into account the pay tables of different games as well as the house edge. Additionally, having a strategy is crucial.

What is the function of JackpotCity Online Casino?

With a history dating back to 1989, JackpotCity Casino proudly stands as one of the pioneering casinos in the industry. Boasting an impressive collection of almost 1000 casino games and a highly rewarding Welcome Bonus, players can expect nothing short of an outstanding gaming experience.

Can you provide information on the licensing and regulation of this online casino?

The MGA (Malta Gaming Authority) is the regulatory body that has issued a license to Jackpot City Casino. The MGA is a highly respected authority that has granted licenses to numerous top-rated online casinos across the globe.

Can New Zealand players consider Jackpot Casino NZ as a viable choice?

Jackpot City NZ ranks among the top online casinos for New Zealand residents. Players can use NZ dollars at Jackpot City New Zealand. If you want to log in to your Jackpot City Casino New Zealand account using a mobile device, simply click on any link on this page to access Jackpot City Mobile login NZ.
Edward Griffin


Edward Griffin

Hey I'm Edward Griffin, one of the people behind dbestcasino.com. I have been living, playing and working in the online casino world for the past 15 years. I am here to help you make the most informed decisions for your online casino experience.