Play online responsibly followinag these 3 steps
You might have heard on the news about the massive fine of £7.8 million which 888 received after their recent self-exclusion breach came to light. The casino had to pay this fine because of a failure in the responsible gambling systems that all sites should have in place. Players should be always protected from potential harm and gambling problems.
Why was the casino fined?
From one hand the Casino 888 had not made the necessary to stop players from having full access to their accounts. As a result over 7000 customers after placing bets and depositing a total of £3.5 million realized that their accounts were locked out.
After the casino was fined, their customers have their deposits returned, as well as they compensated one customer's employer who had money stolen in connection to this case.
According to Sarah Harrison, Chief Executive at the UKGC, every casino should have proper interaction with the customer controlling the frequency, duration and sums of money involved in the gambling. Safeguarding of customers at-risk of gambling harm was a failure with 888 and caused serious problems.
This incident shows that responsible online gambling is important for online casinos as well as for their users
Step 1 – Making the right choices – When playing at any online casino it it very important to make responsible choices. The key for staying safe and playing responsibly is often control your bankroll, know exactly the amount you want to spend on this day/week and stick to a budget. Try to choose the best responsible gambling tools to limit the amount you can deposit and the number of times you will deposit.
Step 2 – Risky circumstances – If you realize that online gambling is a problem for you, meaning you simply can't resist chasing that big win, look for help. Until your account stays open and active, it can put you in a risky situation. Just lock it to protect your money before it's too late.
Step 3 – Step back on the ground – If you like diving in the deep online ocean, it’s better to get back to the reality. Life is not only the bright pictures of online casinos. Enjoy your favourite casino games but do it for a limited time - set a play-time limit on your account.
Playing online games is a nice way to spend your free time. You can do it on the desktop of your computer from the comfort of your living room, or on you mobile devices while you are commuting. But our recommendations are: always play responsibly before it becomes too late!